Indisponibilidad temporal de Coltefinanciera / Temporary Unavailability of Coltefinanciera
Monitoring - Nuestro compromiso es mantenerte al tanto.

Actualmente, Coltefinanciera no se encuentra disponible en la lista de bancos debido a un problema técnico en la comunicación de pagos con Cobre, lo que puede afectar el siguiente producto:

Pagos

Mientras trabajamos en la solución, no será posible seleccionar Coltefinanciera como entidad bancaria para realizar pagos.

Los equipos de Coltefinanciera y Cobre se encuentran trabajando de manera conjunta para restablecer el servicio en el menor tiempo posible.

Te mantendremos informado sobre cualquier actualización por este medio.

Agradecemos tu paciencia y comprensión.

Equipo Cobre.



Our commitment is to keep you informed.

Coltefinanciera is currently unavailable in the list of supported banks due to a technical issue affecting payment communications with Cobre, which may impact the following product:

Payments

While we work on resolving the issue, it will not be possible to select Coltefinanciera as a bank when making payments.

The Coltefinanciera and Cobre teams are working together to restore the service as quickly as possible.

We will keep you informed of any updates through this channel.

Thank you for your patience and understanding.

Cobre Team
Jul 22, 2026 - 15:33 GMT-05:00

About This Site

Bienvenidos a la pagina de status de Cobre

Uptime over the past 90 days. View historical uptime.
Colombia Operational
90 days ago
99.97 % uptime
Today
Platform V2.0 (API) Operational
90 days ago
100.0 % uptime
Today
Client Panel V2.0 Operational
90 days ago
100.0 % uptime
Today
ACH/PSE Operational
90 days ago
100.0 % uptime
Today
Conexiones con bancos Operational
90 days ago
99.98 % uptime
Today
Recaudos Operational
90 days ago
99.98 % uptime
Today
Client Panel V3.0 Operational
90 days ago
100.0 % uptime
Today
Bre-B Operational
90 days ago
99.8 % uptime
Today
Débito Automatico Operational
90 days ago
100.0 % uptime
Today
Contrapartes Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
CBMM Operational
90 days ago
100.0 % uptime
Today
Stable Operational
90 days ago
100.0 % uptime
Today
QR Operational
90 days ago
100.0 % uptime
Today
*I-01 Operational
90 days ago
99.9 % uptime
Today
*E-02 Operational
90 days ago
99.68 % uptime
Today
Bancolombia EXT Operational
90 days ago
100.0 % uptime
Today
Nequi EXT Operational
90 days ago
100.0 % uptime
Today
Banco de Bogotá EXT Operational
90 days ago
100.0 % uptime
Today
BBVA EXT Operational
90 days ago
100.0 % uptime
Today
Banco de Occidente EXT Operational
90 days ago
100.0 % uptime
Today
Coopcentral EXT Operational
90 days ago
100.0 % uptime
Today
AV Villas EXT Operational
90 days ago
100.0 % uptime
Today
Bancolombia INT Operational
90 days ago
100.0 % uptime
Today
Nequi INT Operational
90 days ago
100.0 % uptime
Today
Banco de Bogotá INT Operational
90 days ago
100.0 % uptime
Today
BBVA INT Operational
90 days ago
100.0 % uptime
Today
Banco de Occidente INT Operational
90 days ago
100.0 % uptime
Today
Coopcentral INT Operational
90 days ago
100.0 % uptime
Today
AV Villas INT Operational
90 days ago
100.0 % uptime
Today
BreB INT Operational
90 days ago
100.0 % uptime
Today
BreB EXT Operational
90 days ago
100.0 % uptime
Today
Client Panel V3 INT Operational
90 days ago
100.0 % uptime
Today
Client Panel V3 EXT Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 11, 2026

No incidents reported today.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Incidencia: Recaudos Bre-B | Incident: Bre-B Payins
Resolved - El servicio de Bre-B ya opera con normalidad y la afectación presentada ha sido solucionada.

Agradecemos tu comprensión.

Equipo Cobre.

-------------------------

Bre-B services are now operating normally and the reported issue has been resolved.

Thank you for your understanding.

Cobre Team.
Aug 7, 12:21 GMT-05:00
Monitoring - Nuestro compromiso es mantenerte al tanto.

Actualmente, se presentan intermitencias en el servicio de Bre-B que afectan el siguiente producto:

Producto afectado: Recaudos

Durante este periodo, algunas transacciones podrían presentar demoras, rechazos o inconvenientes en su procesamiento.

Esta situación corresponde a una afectación en el servicio de Bre-B y no está relacionada con una falla en los servicios de Cobre.

La entidad se encuentra trabajando para restablecer la normalidad del servicio.

Te mantendremos informado sobre cualquier actualización por este medio.

Agradecemos tu comprensión.

Equipo Cobre.

----------

Our commitment is to keep you informed.

Currently, intermittent issues are affecting the Bre-B service.

Affected product: Payins

During this period, some transactions may experience delays, rejections, or processing issues.

This situation corresponds to an issue affecting the Bre-B service and is not related to any failure in Cobre's services.

The entity is working to restore normal service operations.

We will keep you informed of any updates through this channel.

Thank you for your understanding.
Aug 7, 09:10 GMT-05:00

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Intermitencia en Payouts hacia Nequi / Intermittency Affecting Nequi Payouts
Resolved - La incidencia que afectaba el producto de Pagos (Payouts) hacia cuentas Nequi ha sido solventada por la entidad. El servicio de transferencias se encuentra completamente restablecido y funcionando con normalidad. Continuaremos monitoreando el sistema para garantizar la estabilidad de la plataforma.

Equipo Cobre

The issue impacting the Payouts product to Nequi accounts has been resolved by Nequi's team. Transfer services are now fully restored and operating normally. We will continue monitoring the system to ensure ongoing stability.
Aug 4, 21:40 GMT-05:00
Update - We are continuing to work on a fix for this issue.
Aug 4, 21:17 GMT-05:00
Identified - Actualmente, Nequi presenta una incidencia que afecta el producto de Pagos (Payouts).

Durante este periodo, las transferencias hacia cuentas Nequi no se encuentran disponibles debido a una incidencia presentada por la entidad. El equipo de Nequi se encuentra trabajando para restablecer el servicio lo antes posible.

Continuaremos monitoreando la situación y compartiremos nuevas actualizaciones tan pronto tengamos más información.





We are committed to keeping you informed.

Nequi is currently experiencing an incident affecting the Payouts service.

During this period, payouts to Nequi accounts are currently unavailable due to an incident on Nequi's side. The Nequi team is actively working to restore the service as soon as possible.

We will continue monitoring the situation and will provide updates as soon as more information becomes available.
Aug 4, 21:17 GMT-05:00

Aug 3, 2026

Mantenimiento programado PSE | Scheduled Maintenance PSE
Completed - The scheduled maintenance has been completed.
Aug 3, 04:00 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 01:00 GMT-05:00
Scheduled - Nuestro compromiso es mantenerte al tanto.

ACH Colombia informa que realizará semanalmente actividades de mantenimiento en el servicio PSE, las cuales pueden generar intermitencias en las transacciones.

Las ventanas programadas son:

Domingo de 22:00 a 22:10
Lunes de 01:00 a 04:00

Durante estos periodos, algunas operaciones pueden presentar intermitencias.

Equipo Cobre.

-----------

Our commitment is to keep you informed.

ACH Colombia has informed us that weekly maintenance activities will be performed on the PSE service, which may cause intermittent transaction issues.

The scheduled windows are:

Sunday from 22:00 to 22:10
Monday from 01:00 to 04:00

During these periods, some operations may experience intermittent service disruptions.

Cobre Team.
Jul 30, 11:48 GMT-05:00

Aug 2, 2026

Mantenimiento programado PSE | Scheduled Maintenance PSE
Completed - The scheduled maintenance has been completed.
Aug 2, 22:10 GMT-05:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:00 GMT-05:00
Scheduled - Nuestro compromiso es mantenerte al tanto.

ACH Colombia informa que realizará semanalmente actividades de mantenimiento en el servicio PSE, las cuales pueden generar intermitencias en las transacciones.

Las ventanas programadas son:

Domingo de 22:00 a 22:10
Lunes de 01:00 a 04:00

Durante estos periodos, algunas operaciones pueden presentar intermitencias.

Equipo Cobre.

-----------

Our commitment is to keep you informed.

ACH Colombia has informed us that weekly maintenance activities will be performed on the PSE service, which may cause intermittent transaction issues.

The scheduled windows are:

Sunday from 22:00 to 22:10
Monday from 01:00 to 04:00

During these periods, some operations may experience intermittent service disruptions.

Cobre Team.
Jul 30, 11:47 GMT-05:00

Aug 1, 2026

Incidencia: Bre-B | Incident: Bre-B - Payouts
Resolved - El servicio de Bre-B ya opera con normalidad y la afectación presentada ha sido solucionada.

Agradecemos tu comprensión.

Equipo Cobre.

---------

The Bre-B service is now operating normally, and the reported issue has been resolved.

Thank you for your understanding.

Cobre Team.
Aug 1, 00:13 GMT-05:00
Identified - Nuestro compromiso es mantenerte al tanto.

Actualmente, el servicio de Bre-B presenta intermitencias que afectan el siguiente producto:

Producto afectado: Pagos

Durante este periodo, algunas operaciones podrían presentar rechazos, demoras o indisponibilidad.

Te mantendremos informado sobre cualquier actualización por este medio.

Agradecemos tu comprensión.

Equipo Cobre.

--------

Our commitment is to keep you informed.

Currently, the Bre-B service is experiencing intermittent issues affecting the following product:

Affected product: Payouts

During this period, some transactions may experience rejections, delays, or temporary unavailability.

We will keep you informed of any updates through this channel.

Thank you for your understanding.

Cobre Team.
Jul 31, 21:30 GMT-05:00

Jul 31, 2026

Incidencia: Recaudos Bre-B | Incident: Bre-B Payins
Resolved - El servicio de Bre-B ya opera con normalidad y la afectación presentada ha sido solucionada.

Agradecemos tu comprensión.

Equipo Cobre.

-------------------------

Bre-B services are now operating normally and the reported issue has been resolved.

Thank you for your understanding.

Cobre Team.
Jul 31, 18:19 GMT-05:00
Identified - Nuestro compromiso es mantenerte al tanto.

Actualmente, se presentan intermitencias en el servicio de Bre-B que afectan el siguiente producto:

Producto afectado: Recaudos

Durante este periodo, algunas transacciones podrían presentar demoras, rechazos o inconvenientes en su procesamiento.

Esta situación corresponde a una afectación en el servicio de Bre-B y no está relacionada con una falla en los servicios de Cobre.

La entidad se encuentra trabajando para restablecer la normalidad del servicio.

Te mantendremos informado sobre cualquier actualización por este medio.

Agradecemos tu comprensión.

Equipo Cobre.

----------

Our commitment is to keep you informed.

Currently, intermittent issues are affecting the Bre-B service.

Affected product: Payins

During this period, some transactions may experience delays, rejections, or processing issues.

This situation corresponds to an issue affecting the Bre-B service and is not related to any failure in Cobre's services.

The entity is working to restore normal service operations.

We will keep you informed of any updates through this channel.

Thank you for your understanding.

Cobre Team.
Jul 31, 18:03 GMT-05:00
Intermitencia en Payouts hacia Bancolombia y Nequi /Intermittency Affecting Bancolombia and Nequi
Resolved - This incident has been resolved.
Jul 31, 18:04 GMT-05:00
Monitoring - Nuestro compromiso es mantenerte al tanto.

Actualmente, Bancolombia presenta una incidencia que afecta el producto de Pagos (Payouts).

Tras la finalización del mantenimiento programado de Bancolombia, que concluyó hoy a las 5:00 p. m. (UTC-5), el servicio de Payouts hacia Bancolombia y Nequi aún no ha recuperado su operación normal.

El equipo de Bancolombia se encuentra trabajando para restablecer la normalidad del servicio. Continuaremos monitoreando la situación y compartiremos nuevas actualizaciones tan pronto tengamos más información.

Agradecemos tu paciencia y comprensión.





We are committed to keeping you informed.

Bancolombia is currently experiencing an incident affecting the Payouts service.

Following the completion of Bancolombia's scheduled maintenance, which ended today at 5:00 PM (UTC-5), the Payouts service to Bancolombia and Nequi has not yet returned to normal operation.

The Bancolombia team is actively working to restore the service. We will continue monitoring the situation and will provide updates as soon as more information becomes available.

Thank you for your patience and understanding.
Jul 26, 17:47 GMT-05:00

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Incidencia: Bre-B | Incident: Bre-B
Resolved - El servicio de Bre-B ya opera con normalidad y la afectación presentada ha sido solucionada.

Agradecemos tu comprensión.

Equipo Cobre.

---------

The Bre-B service is now operating normally, and the reported issue has been resolved.

Thank you for your understanding.

Cobre Team.
Jul 29, 14:07 GMT-05:00
Monitoring - Nuestro compromiso es mantenerte al tanto.

Actualmente, el servicio de Bre-B presenta intermitencias que afectan el siguiente producto:

Producto afectado: Pagos y recaudos

Durante este periodo, algunas operaciones podrían presentar rechazos, demoras o indisponibilidad.

Esta situación corresponde a una afectación en el servicio de Bre-B y no está relacionada con una falla en los servicios de Cobre.

La entidad se encuentra trabajando para restablecer la normalidad del servicio.

Te mantendremos informado sobre cualquier actualización por este medio.

Agradecemos tu comprensión.

Equipo Cobre.

--------

Our commitment is to keep you informed.

Currently, the Bre-B service is experiencing intermittent issues affecting the following product:

Affected product: Pay-ins and Payouts

During this period, some transactions may experience rejections, delays, or temporary unavailability.

This situation corresponds to an issue with the Bre-B service and is not related to any failure in Cobre's services.

The entity is working to restore normal service operations.

We will keep you informed of any updates through this channel.

Thank you for your understanding.

Cobre Team.
Jul 29, 11:27 GMT-05:00

Jul 28, 2026

No incidents reported.

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