We would like to inform you that the external impact attributed to Bancolombia, which was causing rejections on Bancolombia Button collections, has been normalized.
Les informamos que se presenta una afectación externa en Botón Bancolombia, derivada de un incidente en los servidores de Bancolombia, que está generando rechazos en los recaudos realizados por este medio.
Durante este periodo, es posible que algunas transacciones de recaudo a través de Botón Bancolombia sean rechazadas.
El equipo de Bancolombia ya se encuentra realizando los ajustes correspondientes para restablecer el servicio. Les mantendremos informados ante cualquier novedad.
We would like to inform you that there is an external impact on Bancolombia Button, caused by an incident on Bancolombia's servers, which is causing rejections on collections made through this channel.
During this period, some collection transactions through Bancolombia Button may be rejected.
Bancolombia's team is already making the necessary adjustments to restore the service. We will keep you informed of any updates.