Incidencia: Bre-B – Posibles demoras y rechazos por intermitencias | Incident: Bre-B – Possible delays and rejections due to intermittence

Incident Report for Cobre -

Resolved

Estimados clientes,

Les informamos que las intermitencias en Bre-B que generaban posibles demoras y rechazos han sido superadas y el servicio opera con normalidad.

Agradecemos su comprensión.

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Dear clients,

We would like to inform you that the Bre-B intermittence that was causing possible delays and rejections has been resolved and the service is operating normally.

Thank you for your understanding.
Posted Oct 31, 2026 - 02:16 GMT-05:00

Investigating

Estimados clientes,

Les informamos que actualmente se presentan posibles demoras y rechazos por intermitencias en pagos Bre-B, debido a una afectación externa a Cobre, atribuida a Credibanco (Bre-B / SPBVI).

Durante este periodo, algunas dispersiones Bre-B pueden demorarse o ser rechazadas de forma intermitente.

El equipo técnico de Credibanco se encuentra trabajando en la estabilización. Les mantendremos informados ante cualquier novedad.

Entidad: Credibanco (Bre-B / SPBVI)
Producto: Pagos
Tipo: Demoras y rechazos – afectación externa

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Dear clients,

We would like to inform you that Bre-B payouts through Credibanco (SPBVI) are currently experiencing possible delays and rejections due to intermittence, caused by an external impact on Cobre, attributed to Credibanco.

During this period, some Bre-B payouts may be delayed or intermittently rejected.

Credibanco's technical team is working on stabilization. We will keep you informed of any updates.

Entity: Credibanco (Bre-B / SPBVI)
Product: Payouts
Type: Delays and rejections – external impact
Posted Oct 30, 2026 - 15:58 GMT-05:00
This incident affected: Colombia (BreB EXT).